University of Stirling project will help shape Armed Forces welfare and wellbeing
SSAFA, the Armed Forces charity, will work in partnership with Stirling researchers to evaluate the impact of casework delivery in the Armed Forces community.
Social policy experts at the University of Stirling are involved in a major project to help shape future welfare and wellbeing provision in the Armed Forces community.
Forces in Mind Trust (FiMT) has awarded £357,574 to SSAFA, the Armed Forces charity, to work in partnership with Stirling researchers to evaluate the impact of casework delivery in the Armed Forces community.
Casework provides welfare and wellbeing support for thousands of members of the Armed Forces community each year, offering tailored and personal service that is often paired with financial assistance from other Armed Forces charities.
Evidence from SSAFA shows that the needs of the Armed Forces community are becoming more complex. In 2025, the average financial value of a case rose nearly 18% on the previous year.
Through evaluating the impact of casework support and evidencing its economic and social value, the project will enhance the Armed Forces charity sector’s capacity to address this changing demand profile, and provide more effective support to meet those future needs.
The evaluation will use data from SSAFA’s Armed Forces Casework Service to build a better understanding of beneficiary needs, casework services, and the collaborative partnerships that underpin them.
Senior Lecturer in Social Policy
Understanding the ways in which SSAFA’s casework service can address these needs and enhance quality of life for different members of the Armed Forces community is vital to ensuring that support is delivered efficiently and effectively. This research will provide evidence of impact which should be of value across the Armed Forces Charity sector and beyond.
Dr Steve Rolfe, Senior Lecturer in Social Policy at the University of Stirling, said: “The Armed Forces community is becoming more diverse and the needs of those who require support are changing over time. Understanding the ways in which SSAFA’s casework service can address these needs and enhance quality of life for different members of the Armed Forces community is vital to ensuring that support is delivered efficiently and effectively. This research will provide evidence of impact which should be of value across the Armed Forces charity sector and beyond.”
Julie McCarthy, Director of Welfare Operations at SSAFA, the Armed Forces charity, said: “The military charity sector, supported by colleagues across numerous civilian grant-making organisations, distributes millions of pounds in financial support to the Armed Forces community every year. SSAFA are very proud to play a pivotal role in that and this grant from FiMT will enable us to show the true impact of that collaborative working on both individuals but also for society as a whole.”
Michelle Alston, Chief Executive of Forces in Mind Trust, said: “Whilst most of the Armed Forces community transition successfully to civilian, there are some who need specific support and understanding often provided through casework. This project is an opportunity to better understand the changing nature and needs of the Armed Forces community. It will enable services to be tailored to provide the most impact and encourage a system-wide approach to tackling future needs.”
UN Sustainable development goals
The University of Stirling is ranked among the top 200 institutions in the world for its contribution to meeting the United Nations Sustainable Development Goals (SDGs). The research or activity detailed above relates to the following SDGs.