Book Chapter

Understanding The 'Differentiated Consumer' in Public Services

Details

Citation

Simmons R (2009) Understanding The 'Differentiated Consumer' in Public Services. In: Simmons R, Powell M & Greener I (eds.) The consumer in public services: Choice, values and difference. Bristol: The Policy Press, pp. 57-76. http://www.policypress.co.uk/display.asp?k=9781847421807

Keywords
public services; service; services; understanding

StatusPublished
Publication date31/12/2009
PublisherThe Policy Press
Publisher URLhttp://www.policypress.co.uk/display.asp?k=9781847421807
Place of publicationBristol
ISBN9781847421807

People (1)

Professor Richard Simmons

Professor Richard Simmons

Professor, Sociology, Social Policy & Criminology